Stop searching for reports, or digging through unnecessary details to find what you need.

Get your information quickly and efficiently, from teams that don't waste time producing fluff.

The problem is a lack of clarity, the solution is communications policy and training created specifically for your business.


The L-12 Services Workflow Maximizer Training Program will give you and your team a blueprint to work from, and a foundation to build upon, well into the future.  Using the 4 Pillars of Successful Internal Communications, we will help you streamline your reporting and communications policy and train your team so information sharing is effective, efficient, and saves you money.

Our clients have reduced project delivery times by 35%, dropped employee attrition by 72%, and every client has significantly increased revenue and customer service scores across the board.

The Workflow Maximizer

Organization-wide Survey

Communications Platform Assessment

Communications Policy Development

Team Training

Recommended Strategy for Growth

Additional Stand-Alone Services Include:

  • Comprehensive Workflow, Process & Policy Development
  • Team Leader Communications Training
  • Internal Communications Policy Review & Development
  • Workflow & Communications Training for Distributed Teams
  • Internal & External Focus Group Facilitation
  • Business Ecosystem Workshop

Receive Your Customized Communications Needs Assessment

Want to know exactly where to focus next to take your team from disorganized, inconsistent, and confused to concise, goal-oriented, and strong?

Answer a few key questions in the L-12 Services Internal Communications Assessment to receive your personalized report today.

Stay up to date on techniques you can use to get the most out of your workflows and support your team.  Join our email list today!

We create clarity from chaos, so you can lead with confidence

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Listening to Our Clients

Individual and team interviews help us understand where the challenges are and what tools can be implemented or removed.  Fast growth and scaling can cause chaos when policies and plans aren't kept in alignment with the needs of the business.

Informal Meeting

Collaborative Planning

Our planning process includes voices from every level of your business because your business is an ecosystem with interdependent parts.  Solutions often come from within your existing team through professionally facilitated, creative problem solving sessions.

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Training Your Team

We gather direct feedback from your team to identify the broken processes and bottlenecks they encounter, build a plan to streamline their work, and then train them to use the updated processes to meet milestones.